How do I attach files to support cases?

You can attach files to support case emails.

When you open a support case by filling out the Create Support Case form, you will receive an immediate email response reflecting the data you entered into the form. You may reply to that email with any additional information, including file attachments, that you have.

If you believe the file attachment is too large to attach to an email, read "What if the support case files are too large for email?".